Everything You Need to Know About Your Surgical Care.

Hinkapin Health is a physician-led surgical navigation company that helps coordinate your care from referral through recovery.

Depending on your needs, we can assist with specialist consultations, second opinions, risk optimization, provider selection, transparent bundled pricing, surgical preparation and recovery coordination.

No. Medical decisions remain between you and your treating physicians.

Hinkapin helps coordinate appropriate clinical evaluations and provides the support you need to better understand your treatment options.

Yes. When appropriate, we can coordinate an independent second opinion with a qualified specialist.

This can help you better understand the recommended treatment, explore alternatives and make a more informed decision.

Not necessarily. If you already have a surgeon you trust, we can review how that physician and facility fit within your benefit program.

Your navigator can also discuss other options based on clinical needs, quality, location and cost. The final decision remains yours.

We evaluate physicians and facilities using relevant qualifications, experience, quality and safety indicators, and patient outcomes.

Your medical needs, procedure and location are also considered when identifying an appropriate physician and site of care.

Not necessarily. While many procedures can be performed at ambulatory surgery centers, others require hospital-based care.

Your surgical and clinical teams consider your medical condition, procedure and individual risk factors when determining the appropriate setting.

Risk optimization involves identifying medical conditions or other factors that could increase surgical risk and addressing them before surgery whenever possible.

Hinkapin helps coordinate with your physicians and care team so you can be better prepared for your procedure.

For many procedures, Hinkapin can help arrange a predetermined bundled price covering agreed components of your surgical care.

Depending on the arrangement, this may include the surgeon, facility, anesthesia and other specified services.

Whenever bundled pricing applies, your navigator can help clarify the expected cost and what is included or excluded before your procedure.

Your navigator is your primary point of contact throughout the surgical journey.

They help coordinate medical records, consultations, scheduling, surgical preparation, communication between care teams and postoperative follow-up.

Your navigator does not replace your doctor. Medical advice and treatment decisions remain with your treating physicians.

Your surgical and anesthesia teams will provide instructions specific to your procedure. These may include testing, medication guidance, fasting instructions, arrival details and transportation arrangements.

Always follow the instructions provided by your treating teams. Your navigator can help coordinate the preparation process and direct any questions to the appropriate person.

You'll typically check in, complete registration and meet members of your surgical and anesthesia teams before the procedure.

After surgery, your care team will monitor your recovery and determine when you're ready for discharge or further care.

For most outpatient procedures involving anesthesia or sedation, you'll need a responsible adult to take you home. Follow your facility's specific instructions.

Follow the discharge instructions provided by your surgical team. For medical concerns, contact your surgeon or the appropriate clinical team. Seek emergency medical care when necessary.

Your Hinkapin navigator remains available to help coordinate follow-up and guide you to the appropriate point of contact. With your permission, your designated family member or caregiver can also be involved in care coordination.